Product ,Technical Specifications Questions: Contact US for replies now!
- What materials can your laser cutting machines process?
- What maximum cutting thickness can your fiber laser cutter achieve for carbon steel, stainless steel and aluminum?
- What laser power options do you provide (1000W/2000W/3000W/6000W/12000W etc.)?
- What working table sizes are available for standard models?
- Can the machine cut brass, copper and galvanized sheet?
- What is the cutting precision and repeated positioning accuracy of your equipment?
- Which laser source brands do you adopt (Raycus, IPG, Maxphotonics)?
- What control system is equipped on your laser cutting machine?
- What is the maximum cutting speed for thin metal plates?
- How long is the service life of the laser source?
What payment terms do you accept (T/T, L/C etc.)?
Customization ,Special Models: Contact US for replies now!
- Can you customize the machine working size according to my factory space?
- Do you produce exchange table laser cutters and enclosed full-protection laser machines?
- Can I add automatic loading and unloading devices to the equipment?
- Is rotary axis attachment available for cutting round tubes and square pipes?
- Can you adjust the machine configuration to meet my special processing requirements?
- Do you provide dust removal systems matching the laser cutter?
Quotation, Price ;Contact US for replies now!
- What information do I need to provide to get an accurate quotation?
- Does the quoted price include tax and shipping cost?
- What factors affect the final price of the laser cutting machine?
- Is there any discount for bulk order purchase?
- Will the price change with laser power upgrades?
Production, Delivery ,Packaging, Contact US for replies now!
- How long is your standard production lead time?
- How do you pack the laser machine for sea/air transportation?
- Which ports do you usually ship goods from?
- Can you arrange door-to-door delivery to my warehouse?
- How to track my order production and shipment progress?
Installation, Training, After-sales Service , Contact US for replies now!
- Do you send engineers overseas for machine installation and training?
- What training content will you provide for my operators?
- How long is the warranty period of the whole machine and laser source?
- How to get spare parts if some components break down after warranty expires?
- What online technical support can you offer when I meet machine faults?
- Do you provide remote after-sales troubleshooting via video call?
- What vulnerable consumable parts need regular replacement?
